Bring the facts into view.
Match a request to the customer, site, service and relevant history. Surface missing or conflicting information before it becomes an assumption.
An agent-native operations platform
We’re building AI agents for recycling and resource management. Agents that create jobs, update records, follow up on outstanding work and bring exceptions to your team.
The platform direction. Modules are introduced in separately agreed phases.
What agent-native means here
Today, someone has to copy the details, create the job and remember to follow up. CircularOS is designed around agents carrying out those steps, tracking what is still outstanding and checking that the work was completed.
Match a request to the customer, site, service and relevant history. Surface missing or conflicting information before it becomes an assumption.
Create a job, update a case or submit an agreed change through a supported connection. Check that the system accepted it. Ask for approval where your operating rules require it.
Track outstanding steps after the conversation ends. Chase an approval, check for service evidence and update the account when the outcome is verified. Escalate work that cannot be completed.
Our roadmap
Voice customer service comes first. The wider platform builds on that foundation, with scope and readiness agreed for each module.
Missed collections, account queries and service information, with supported system actions, confirmed results and human handover.
First offeringCustomer and site context, case updates, follow-up tasks and commercial work carried out by agents within agreed permissions.
PlannedCustom routing, approved job creation, updates across systems and follow-through on recovery work, shaped around your fleet and service commitments.
PlannedConnect vehicle, camera and sensor events to jobs so field evidence can inform investigation, verification and decisions.
PlannedStart with the systems you have. The first voice service does not require a replacement CRM. We agree the supported records, actions and handovers before introducing the service.
Explore your starting point
A customer-service team and a route planner need different kinds of help. Explore the work that matters to you.
Let’s start with your operation
Show us the steps, the systems and the follow-up. Let’s find a practical place to start.