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Start with a real task.
Build around the enquiry, decision or handover that people need to complete. Understand how it works before deciding what AI should do.
About CircularOS
AI for the people
who keep the
real world moving.
Recycling and resource management depend on thousands of small decisions connecting customers, vehicles, crews and facilities.
We’re building CircularOS so agents can check the records, carry out approved actions and follow up on the work. Your people set the rules and handle the decisions that need their judgement.
Our direction
An AI-native
operations company.
We’re building software that connects customer requests, planning and field evidence, so teams can follow a job from the first call to completed service.
A customer request should stay connected to the service, the people doing the work and the evidence of what happened.
How we’re approaching it
People set the rules.
AI helps with the work.
The platform is designed to help people understand and complete real work. Its value comes from a useful outcome, with the right authority behind it.
Make authority explicit.
Let AI prepare and carry out agreed work. Keep consequential decisions with the people accountable for the operation.
Check the outcome.
A useful answer should reflect the available facts. An action should be confirmed in the relevant system, with uncertainty left visible.
The first chapter
Starting with
the customer’s call.
Voice customer service is our first offering: understand the request, check the relevant information, take an authorised step or hand over, and record the outcome.
The wider direction connects CRM, custom routing, daily operations and physical intelligence. Those capabilities are planned and introduced in separately agreed phases.
Explore the roadmapBuilt around the sector
Recycling &
resource management.
Collection services are our starting point. The platform vision follows the relationships between customers, sites, vehicles, materials and the people keeping those services running.
Meet the workflowsLet’s start with your operation
What’s your team
still doing by hand?
Show us the steps, the systems and the follow-up. Let’s find a practical place to start.